Scrapiz values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide while using our website and services. By using Scrapiz, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you use our website or services:
1.1 Personal Information
- Name, phone number, email address, and address provided during account registration or pickup scheduling.
1.2 Transactional Information
- Details of scrap materials sold, payment information, and billing details.
1.3 Technical Information
- IP address, browser type, device details, and website usage data collected through cookies and other tracking technologies.
1.4 Optional Information
- Feedback, reviews, or additional details shared voluntarily.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Delivery
- To schedule pickups, calculate scrap rates, and process payments.
2.2 Customer Support
- To respond to your queries, complaints, and feedback.
2.3 Improvement and Optimization
- To improve our website, services, and user experience by analyzing data.
2.4 Marketing and Communication
- To send promotional offers, updates, and notifications. (You can opt out of marketing communications at any time.)
2.5 Legal Compliance
- To comply with applicable laws and regulations.
3. Sharing Your Information
We respect your privacy and do not sell your information. However, we may share your data in the following circumstances:
3.1 Service Providers
- With third-party vendors who assist us in delivering services (e.g., payment processors, logistics partners).
3.2 Legal Obligations
- To comply with legal requirements or respond to lawful requests from government authorities.
3.3 Business Transactions
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us understand how you interact with our site and enable personalized features. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the following rights regarding your personal information:
6.1 Access and Correction
- You can request access to your data and correct any inaccuracies.
6.2 Data Deletion
- You can request the deletion of your personal information, subject to legal and contractual obligations.
6.3 Opt-Out
- You can opt out of marketing communications or data collection for analytics.
To exercise your rights, contact us at support@scrapiz.in.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing any information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of Scrapiz after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: support@scrapiz.in
📞 Phone: +91 7607803670
📍 Address: Jogeshwari West, Mumbai
Your trust matters to us, and we are dedicated to protecting your privacy while providing the best possible service.