Terms & Conditions
Welcome to Scrapiz! By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. General Terms
1.1. Scrapiz operates as an online platform to facilitate the sale and pickup of scrap materials.
1.2. By using Scrapiz, you agree to comply with these terms and all applicable laws and regulations.
1.3. Scrapiz reserves the right to modify or update these terms at any time. Users will be notified of significant changes.
2. Eligibility
2.1. You must be at least 18 years old to use our services.
2.2. By registering, you confirm that the information provided is accurate and up-to-date.
3. Scrap Material Requirements
3.1. The scrap materials provided must match the description submitted during pickup scheduling.
3.2. Hazardous, illegal, or prohibited items are not accepted.
3.3. Scrapiz reserves the right to refuse materials deemed unacceptable or unsafe.
4. Pricing and Payment
4.1. Scrap rates displayed on the website are indicative and subject to market fluctuations. Final rates are confirmed at the time of pickup.
4.2. Payments will be made immediately after the scrap is collected and weighed using certified digital weighing machines.
4.3. Disputes regarding payments or pricing must be reported within 24 hours of collection.
5. Pickup Services
5.1. Doorstep pickup services are provided based on the scheduled time and location.
5.2. Users must ensure accessibility and safety for the Scrapiz team during pickup.
5.3. Cancellations or rescheduling requests should be made at least 12 hours prior to the scheduled time.
6. User Responsibilities
6.1. Users are responsible for providing accurate details about the scrap materials and pickup location.
6.2. Users must ensure that scrap materials are properly segregated and ready for collection.
6.3. Any fraudulent or dishonest activity will result in termination of services and possible legal action.
7. Liability
7.1. Scrapiz is not liable for any damage, loss, or injury occurring during the scrap pickup process, unless caused by negligence from Scrapiz’s team.
7.2. Scrapiz does not guarantee uninterrupted service and is not responsible for delays caused by unforeseen circumstances.
8. Privacy Policy
8.1. Personal information collected during the use of our services is handled according to our Privacy Policy.
8.2. Scrapiz ensures the confidentiality of your data and will not share it with third parties without consent, except as required by law.
9. Intellectual Property
9.1. All content on the Scrapiz website, including logos, text, images, and designs, is the property of Scrapiz and protected by intellectual property laws.
9.2. Unauthorized use, reproduction, or distribution of website content is prohibited.
10. Dispute Resolution
10.1. Any disputes arising from the use of Scrapiz services will be resolved amicably through mutual discussion.
10.2. If a resolution cannot be reached, disputes will be subject to the jurisdiction of the courts in Mumbai, India.
11. Termination
11.1. Scrapiz reserves the right to suspend or terminate services for users who violate these terms.
11.2. Users can terminate their account at any time by contacting Scrapiz’s support team.
By continuing to use Scrapiz’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at support@scrapiz.in.